Update on PayPal

Fortunately, it looks like the camera buyer is truly an honest person. So, my last posting - wasn't meant as a personal attack on him - especially since he just contacted me this morning regarding payment for the camera.

But, based on his note - now he can also say "PayPal SUCKS!!!".

Here's his explanation for why PayPal suddenly reversed the charges.

"Hello. I'm so sorry for this inconvenience. Prior to making the purchase I instructed Paypal to charge it to my credit card, not bank account, but they went ahead and did it anyway. I don't know why. The bank returned the funds to me. I will deposit the funds into my Paypal account right away, so that your payment is not affected. Again, I'm sorry for this inconvenience."

In the end, this all happened because PayPal went off and did things to the buyer that he had no knowledge of. Then, did stuff to me that I had no knowledge of. Creating a horribly transaction experience for both parties.

Now...might they have a good reason? Sure. What I'd like to see - is communication as to why they do things! Just a note saying, "Gee...you know that payment that go received 3 weeks ago? We need to reverse it - it will happen in the next 24 hours, and this is what you need to do about it!"

Hell, even the IRS is able to send me a note telling me when I'm getting my stimulus check. (Now...I just need to find out why I've never gotten it!)

So, PayPal - in the end- everything worked out. But, maybe you guys should create a layer for your transactions that actually interfaces with your customers?

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